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Thank you for shopping at Beauty Creations! We strive to provide our BC Babes with affordable luxury for all.
Unfortunately once your order is placed we are unable to cancel or modify the order.
We do not accept returns or exchanges on any items on our website or in stores. This includes gift cards as well. We do not issue refunds on any order.
These following specific goods may only be exchanged due to a color match needed, shipping is not provided. (no returns accepted):
Customers of Beauty Creations, and/or www.beautycreations.com (the “Site”) may obtain an exchange of these specific product(s) if the exchange is made within thirty (30) calendar days from the date when the product was purchased by the Customer from the Company and/or the Site, and in accordance with the Policies below.
Please notify our customer service team within 15 days after tracking states delivered regarding any questions on your order.
If you need to make an approved exchange (per our policy above), email us at contactus@beautycreationscosmetics.com for instructions.
In order to complete your exchange, you must provide a valid receipt or proof of purchase with the item you wish to exchange for a different shade. Also include your order ID, phone number, email address and shipping address if different from the original order. Upon receipt of exchanged items, Beauty Creations Customer Service will contact you to confirm your exchange needs and arrange collection of your billing information to ship the exchanged products to you (including a 15% restocking for the items exchanged and new shipping costs).
Exchanges will not be given for any items that are:
Please note, if a desired product for exchange is out-of-stock, we will issue an electronic gift card for total amount of product paid for.
If you do not receive your credit within two weeks of its approval, please email us at contactus@beautycreationscosmetics.com
Sale items are final sale.
If you receive an item from our store as a gift and wish to exchange the item in accordance with our Returns Policy, we will provide you with an electronic gift certificate for the current retail value of the item.
The Company accepts the following methods of payment: Visa, MasterCard, American Express, Discover Card, JCB and Paypal.
All prices for merchandise are stated in U.S. Dollars.
To exchange your policy approved product, mail your product to:
12521 Los Nietos Rd, Santa Fe Springs, CA 90670
A traceable method of shipment is highly recommended to prove your product was received.
You will be responsible for paying for your own return shipping costs for returning your item, unless there was a manufacturer defect. Original shipping costs are non-refundable.
The time it may take for your exchanged product to reach you may vary depending on your shipping address.
Please note if Route Shipping Protection is not selected when checking out, you automatically forfeit the right to any exchanges if product is lost, damaged or stolen.