Returns

Returns, Refunds, and Exchanges

Thank you for shopping at Beauty Creations!  We strive to provide our BC Babes with affordable luxury for all.

RETURNS

We do not accept returns or exchanges on any items on our website or in stores. This includes gift cards as well.

EXCHANGES

These following specific goods may only be exchanged due to a color match needed (no returns accepted):

  • Flawless Stay Powder Foundation
  • Flawless Stay Concealer
  • Flawless Stay Foundation
  • Damaged or missing parts for reasons due to Company error
    • We only replace items at no cost to the customer if there is a manufacturing defect

Customers of Beauty Creations, and/or www.beautycreations.com (the “Site”) may obtain an exchange of these specific product(s) if the exchange is made within thirty (30) calendar days from the date when the product was purchased by the Customer from the Company and/or the Site, and in accordance with the Policies below. 

Please notify our customer service team within 15 days after tracking states delivered regarding any questions on your order. 

If you need to make an approved exchange (per our policy above), email us at contactus@beautycreationscosmetics.com for instructions.

Exchange Requirements:

In order to complete your exchange, you must provide a valid receipt or proof of purchase with the item you wish to exchange for a different shade.  Also include your order ID, phone number, email address and shipping address if different from the original order. Upon receipt of exchanged items, Beauty Creations Customer Service will contact you to confirm your exchange needs and arrange collection of your billing information to ship the exchanged products to you (including a 15% restocking for the items exchanged and new shipping costs).

Exchanges will not be given for any items that are:

  • Not purchased from the Company and/or Site;
  • Damaged or missing parts for reasons not due to Company error
  • Returned more than thirty (30) days after the date of purchase.

 

Please note, if a desired product for exchange is out-of-stock, we will issue an electronic gift card for total amount of product paid for.

If you do not receive your credit within two weeks of its approval, please email us at contactus@beautycreations.com

 

SALE ITEMS

Sale items are final sale.

 

GIFTS

If you receive an item from our store as a gift and wish to exchange the item in accordance with our Returns Policy, we will provide you with an electronic gift certificate for the current retail value of the item.

 

PAYMENT METHODS

The Company accepts the following methods of payment: Visa, MasterCard, American Express, Discover Card, JCB and Paypal. 

CURRENCY

All prices for merchandise are stated in U.S. Dollars. 

SHIPPING

To exchange your policy approved product, mail your product to:

8800 Slauson Ave 

Pico Rivera, CA USA 90660

 

A traceable method of shipment is highly recommended to prove your product was received.

You will be responsible for paying for your own return shipping costs for returning your item, unless there was a manufacturer defect. Original shipping costs are non-refundable.

The time it may take for your exchanged product to reach you may vary depending on your shipping address.

All Vanity Mirrors

Please note if Route Shipping Protection is not selected when checking out, you automatically forfeit the right to any exchanges if product is lost, damaged or stolen.